The Power of a Phone Call
For individuals living behind prison walls, a simple phone call can be much more than a conversation. It can be a lifeline to emotional stability, hope, and a sense of belonging. Maintaining regular communication with loved ones plays an important role in helping incarcerated individuals cope with the psychological chall
Labour Day Behind Bars: How Communication Can Make a Difference
For many people, Labour Day marks the unofficial end of summer. It is a long weekend filled with family gatherings, barbecues, trips to the cottage and one last opportunity to enjoy summer with friends. But for people who are incarcerated, Labour Day can feel very different. Holidays and long weekends can intensify the r
Summer Family Visits: The Lasting Importance of Staying Connected
Summer has a special way of bringing families together. The longer days, warmer weather, school vacations, and more relaxed schedules often create opportunities to visit relatives we may not see regularly. Grandparents welcome grandchildren, siblings reconnect, cousins gather around backyard tables, and family members tr
Collect Calls vs. ConCall Connect: A More Affordable Way for Families to Stay Connected
When someone you love is incarcerated, every phone call matters. A call may be an opportunity for a parent to hear about their child’s day, for partners to maintain their relationship, or simply for someone who is incarcerated to hear a familiar voice and know they have not been forgotten. But staying connected can
Audio, Video or In-Person: Communicating With Clients in Ontario Correctional Facilities
Effective communication between a lawyer and an incarcerated client is essential to legal representation. A lawyer may need to obtain instructions, discuss evidence, prepare for a court appearance, explain a plea or simply answer questions from a client who may be experiencing one of the most stressful periods of their l
How Much Are Prison Phone Calls Really Costing Your Family Each Month?
When someone you love is incarcerated, a telephone call is much more than a conversation. It may be the primary way families share news, provide encouragement, maintain relationships and remain involved in each other’s daily lives. But how much are those conversations actually costing? The price of a single call ma
